Wednesday, December 03, 2008

ClamWin-A free anti-virus for libraries to consider




Hi everyone,

I was recently at a meeting with some very sharp counterparts of mine. A rather interesting question came up concerning anti-virus and public computers in libraries. Should libraries still consider placing anti-virus software on the computers if after reboots, all the previous actions are then wiped away? A very good question, and probably 99% of the time, there should be no real danger. The only time that perhaps a problem may present itself is if a worm or other variances of a virus,spyware, or nusicanes propagated its way to the staff PCs which did not have desktop management software. And because of that reason, is why I still endorse using anti-virus software on public PCs in the library.

Now if you would rather not pay for anti-virus there is a solution. I can't take credit for this as I found this product through this very meeting with my counterparts. It is a product called ClamWin. There are some anti-virus software that are both free and effective but free to home users and not to libraries. ClamWin is a free open source product and is without any restrictions on where it can and can't be used. It will run on the Windows platform including Vista. I have installed the software on a test machine and tested it with a few test false viruses and it did pick those up.

In my opinion I still believe you should keep anti-virus on those machines, but now with ClamWin available, you have a free option to consider. If you have a comment about this topic, let's hear from you and I will post for all to see.

Thursday, October 09, 2008

Wubi--Trying Ubuntu without the fear of losing Windows data

Have you ever been curious to try out Ubuntu or Linux, but because you were afraid you might wipe out your hard drive you decided not to?

Well now there is a way. Wubi, which personally sounds like a Star Wars character to me, actually stands for Windows based Ubuntu Installer. And it does exactly that, you can install Ubuntu within your Windows operating system and try it out. What do you have to do? Well first you will need to know what system requirements are needed. First have an Ubuntu disk with version 8.04 or the Live CD on hand. Plus you will need to have at least 256 MB of memory, 5GB of free hard disk space, and according to the Wubi sourceforge website it will run on Windows 98, 2000,XP, and Vista. Although I used XP. You can go to ubuntu.com for more information on getting a disk.

Now onto the install. While in Windows, place the cd in and run the file umenu.exe. Then choose the "Install inside Windows" option. Which will then open up an interface that looks like this:





While doing the install, you will choose which hard drive to install it in (Make sure you have enough disk space), choose the language of choice, a username and password,then click install. Once completed, reboot your system. You will notice that it now allows for a dual boot option. As you can tell with this image:



Now you can choose whether to go into Windows or Ubuntu by using your arrow menus. It does not require you to change or add partitions to your hard drives. It just adds an extra boot loader (way to dual boot).

Ubuntu will keep all of its files within one windows folder. You can run applications such as open office, which is very similar to Microsoft Office, browse the internet through Firefox, and many others. I encourage you to try it out. If you don't want to use it anymore, you can uninstall through the add/remove programs within Windows and you will not lose any of your windows files. And best of all Wubi and Ubuntu are absolutely free.

Did you try Ubuntu through Wubi? If so, post a comment and I will share your experience with others.

Friday, August 22, 2008

Library Wireless Usage Policy--Often Overlooked


I recently presented a workshop where the topic of discussion was about dealing with patron laptops within libraries. The main point I conveyed was that a library NEEDS to have a Wireless usage policy. PERIOD!!! I asked if they had a policy concerning wireless. I was surprised that a large number did not. Tsk Tsk.

Let me make this abundantly clear. I believe it is absolutely necessary for libraries to have some sort of wireless usage policy if they are providing wireless within the library. Although it is nice to have a regular internet usage policy, and one that compliments the wireless policy, but there are some differences that need to be drafted for a wireless policy. And you may even want to consult with a technical writer or lawyer while doing so if you feel the need for it.

Why should libraries have one? One main reason is for the protection of not only the library, but also for patrons as well. A clearly defined policy will point out what is and is not acceptable, the risks involved, and it should have limitations and disclaimers in there which would absolve the library of responsibility while using the wireless.

Besides this part of the policy, there are some other things that you will want to consider putting in. For instance, will the library staff troubleshoot, assist or connect patron laptops to their wireless? I have strong opinions advising against that, but each library will make that decision for themselves. And for various different reasons.

A part of the policy that should extensively advise patrons on, is the risks involved with connecting to a public wireless connection. Such as possible viruses, malware, loss of data, possible hacking/snooping by others connected,possible hardware/software failure, and etc. You may want to consider posting preventative resources such as; signage, brochures, or perhaps on your website for patrons both inside and outside the library(for the patrons that connect in the parking lot) in addition to the policy. This informs patrons on how to protect themselves while surfing through wireless.

Another important point about the wireless policy is this. If patrons have a problem or discrepancy with staff about wireless. Make the policy the bad guy. You can state something to this example "The wireless policy clearly states"; and this has you covered. Which leads me to say this...a library should be ready to enforce the usage policy. Going over the policy with staff and being consistent is the key for policy enforcement. Also, be sure to have your policy approved and reviewed annually by either your Board or elected officials.

There are so many caveats that I could go into in regards to this subject. But a clearly defined wireless policy, one that is clearly visible throughout your library (inside the building and outside) is necessary for the protection to the whole of your library and patrons using it. If you need help with this, please contact me and I will be glad to give you some ideas or resources on how to make an effective policy.

Comments or thoughts? If so, let me hear from you.

Rodney

Wednesday, June 04, 2008

Spyberus- A new way to fight malware

Most, if not all of the AALS libraries have PC management software on the public patron pc's. So spyware, adware, malware, and viruses for the most part, are not really an issue on those machines. But what if your staff pc's are becoming more and more debilitated because of mass amounts of pop ups or browser redirects? Or your pc is slowed to a snails pace? And because of it, getting work done becomes very frustrating. Any of this sound familiar?




Well Spyware, malware, adware (I will call them nuisances in this blog) has been around for quite a while. And they are becoming even more sophisticated than in the past.

Those that write the code for these nuisances are making it so that even if detected and removal is being done, they have the potential to repair itself. Thus you think you have fixed this, only to have the problems come back in a few hours or some time in the near future.

Now I could go on and on about what is malware and some of the reasons you have it on your computer. But this is more about what can be done to stop this from happening. Malware scanning applications such as spybot, adware, and Windows Defender specifically target these nuisances. And they have been somewhat effective, but I usually have to use at least 2 different scan services...and also other 3rd party products to catch all of them.

But there may be a better approach. I have downloaded and tested a free beta (still in development) and although I make no guarantees, it does seems to work well. It is called Spyberus, which was developed by a company called Robot Genius. Spyberus has a very different approach to stopping these pesky nuisances. First, it is a desktop security client and not a scanning application. It doesn't rely on scanning for malware signatures, but instead it tracks all newly installed programs. It monitors the activity of these downloads and the writing to the hard drive. These downloads, the ones you know about and more importantly, the ones you don't know about are usually the source of these nuisances. You can also use their browser plug in called RGuard, or McAfee's SiteAdvisor to help determine whether websites you browse (Almost all of these nuisances get to your pc from the internet) is or isn't pointing to a site with malware even before the malware is installed.

According to their website, Spyberus is fully compatible with existing anti-virus software as well. There are two very neat features about this product that I really like. The "Take Control" function and the "Pop-Up Id". To quote their website the Take Control option is " a powerful remediation tool. Should malware invade a user’s PC and start hijacking processes, the user can activate the Take Control feature to stop the malware-hijacked processes and bring the system back under user control. Using this feature, a single mouse click can purge even the most compromised system of the effects of malware so full remediation can begin." The Popup ID button allows the user to see who or what created the window/pop up.

One last thing, according to their website there is a very small chance that your pc would get a blue screen of death and not boot up properly. Although the possibility is very small. So if you decide to install, make sure you have your important files backed up and in a safe secondary place.

That's my take, lets hear from you!

Friday, May 16, 2008

HP Learning Center--Free Online Classes

I came across this site today and I just couldn't keep it to myself. Now this is not necessarily geared for libraries, but you might find this useful. It's called the HP Learning Center.

It is a site that allows you to learn about business and technology related topics in todays world that may help you within your library. These are free classes offered online and 24 hours a day 7 days a week. Classes are given with a specific time frame (usually 4 to 6 weeks) and content moves and changes to keep topics current and fresh. At the end of a section you are also given a very small quiz to gauge your understanding of the material. You can also chime in using the virtual classrooms as a way to engage discussions with the instructor and students in the message board area. And although this will not help you with CE credits, they do give you a certificate of completion once you finish a course. And they even have a few Spanish courses too.

How do you take a class? Well you first need to register and then sign in. Then choose a class you want to take. Pay attention to the date range of the classes you are interested in. Next, enroll into the class and keep in mind that classes are updated twice a week. Once on Mondays and the other on Thursdays. And they will remain online until the ending date of the class. You can learn at your own pace, and again if you have questions or want to discuss things, then go to your message board. Most of the courses are text only, but there are some courses that offer video content as a way to learn. If a class hasn't started yet, you can also set an email reminder so that when it does you will be notified.

So what are some of the classes? Well I will give a few that I think might be library related in some indirect or direct way.

* Adobe Photoshop CS2 --This is a basic class.
* Laptop PCs: Basic troubleshooting and repair (quick lesson)
* Laptop PCs: troubleshooting wireless problems (quick lesson)
* Microsoft Office 2007 classes are available here
* Microsoft Vista topics are covered
* Wireless network solutions


Now keep in mind the mindset of these classes were for mainstream business, but you can certainly learn some things to help out in your library or personally as well.

And the best part is...It's free!!!

Tuesday, April 15, 2008

Is this the last days of Windows XP?

I am often asked by librarians when they are buying new pc's should they buy Vista or XP. In March of last year I did a blog on that very question. My stance then is the same now. XP has proven to be very reliable, robust, and is for the most part user friendly...when all the updates, service packs, and patches are in place. And the adage of "if it isn't broken, don't fix it" applies. And so when asked this, I encourage them to purchase XP. Well, If you are a fan of XP, I have some bad news. As of this writing Microsoft is planning on pulling Windows XP off the market on June 30th.

I am questioning the timing of this by Microsoft. I could understand if a product has "passed its prime" or a newer product comes along that is far superior to the previous. But in this case, I believe this not to be true on both fronts. Why would you not give your consumers a choice when a product is still working very well? And in many cases better than the "newest" product?

As of this writing Microsoft is planning on pulling Windows XP off the market on June 30th.


However, I want to reassure those who like and want to continue using XP, Microsoft is continuing to support XP. When I say support, Microsoft will continue to offer “Extended Support”, which covers online security updates, online Microsoft Knowledge Base sites, and if you desire, paid support until April of 2014. If you have questions about the support life of XP, you can go to this website for more information. http://support.microsoft.com/gp/lifepolicy

Going back to that earlier blog I anticipated and stated that as I learned more about Vista I would write about it. Well I have tested it and worked with it. But each time I kept thinking "this is so much easier in XP". Not to mention the sluggishness of the machine, and the incompatibility with software and hardware areas. Unfortunately this has left Vista out in the cold for me. So,I never really pursued blog items on Vista so far.

I do believe Microsoft will make much needed additions/changes to Vista. But until then, I still say XP is the way to go........that is until June 30th. Let's hope Microsoft has a change of heart and extends the shelf life of XP until Vista becomes better suited.

Do you have a comment on this? Let everyone hear about it..post a comment.

Tuesday, April 08, 2008

Microsoft Video, information by viewing

Microsoft has a new online video site dedicated to the viewing of Microsoft/Windows related products, topics, and discussions. It is called Microsoft Video. Right now it is in beta form, so it's still a work in progress. But it already has some interesting videos posted.

In browsing just within a 10 minute period I came across a number of topics. For example, If you have Vista, there is a how to video on finding and organizing files within Vista. If you have office 2007, there is a video about the top 10 tips and tricks for maximizing Word 2007. And if you didn't know it, there is a new Internet Explorer coming out (IE 8) in beta form right now. And there is a demonstration video that talks about two cool new features within IE8 called "activities" and "WebSlices". (See below to view this video)

You can usually get a link to the video topic out to the side of the video if you want to go to that site or service page. A search function within the site lets you seek out topics too. But a search by categories makes it very useful. The categories are Audience, Products, and Solutions. You can also sort by the ratings, title, date, and number of times a video has been viewed. You can even rate and comment their videos, which gives feedback for future content.

I wouldn't say there is anything direct or specific to libraries, but all of the AALS library's are using Microsoft products. Perhaps you can learn some things that will help when teaching a class. Or picking up some tips just for your everyday uses of Windows, or looking at new technology. To view videos from within their site, you will be prompted to install an application/plugin called Silverlight.

I have included the video of the new features within IE8. Again, to view this and any of their videos, you will be prompted to install an application/plugin called Silverlight.

So grab your Starbucks or favorite beverage and enjoy an example of Microsoft Video.




If you have any comments, I would love to hear from you.

Rodney

Friday, February 29, 2008

MaintainIT Project--Library technology ideas for librarians, FROM Librarians

Ever wonder what other libraries are/have been doing with technology in their libraries? Librarians "wear so many hats" and time is very precious. But allow me to point you to a "menu" of what I hope will be a very valuable resource. It's called the MaintainIT Project. Quoting from their website "The MaintainIT Project is a three-year project funded by the Bill & Melinda Gates Foundation. We are working with public libraries to identify best practices of technical support for public computers. The Project works with libraries throughout the U.S. and Canada...MaintainIT is a project of TechSoup, (www.techsoup.org) a nonprofit with extensive experience helping other nonprofits use technology effectively."

Rodney, why should I take time from my busy day to look at this? Well they have interviewed and sought out from librarians all across the nation about library technology ideas, plans, implementations, and resources that deal directly with where you live everyday while at work. They use key words like "cookbooks" and "recipes" as their theme for these insights.

As of this writing they have 2 cookbooks. The first cookbook, "A Cookbook For Rural And Small Libraries", covers topics such as how to plan a technology plan, discussions about various spyware and anti-virus tools, how to utilize volunteers in your library, and many others.

The second cookbook entitled "Recipes for a 5-Star Library"; examples of topics such as starting a wireless network in your library. Have you thought how much help should your library staff give to patrons with regards to their laptops? Well there is a section that gives some insights on this subject. As well as other valuable topics .

Besides the cookbooks, they offer library spotlight articles on their website. Personally I would like to suggest calling them "appetizers" (hint hint) that you can download articles about. They also have a newsletter that you can sign up for. And much more.

It is nice to have quick library technology resources for libraries FROM libraries and MaintainIT is a great resource to find them. I hope you take some time to go through some of these recipes.

Bon Appetit/Buen Provecho everyone!

Rodney

Wednesday, February 06, 2008

Can you open this MS office attachment?

This blog posting is one that I had in edit mode and almost deleted. I thought it might be insightful, but then I thought "nah". However this morning a coworker sent me an email asking if I could open an office attachment. It was an office word document, and all other documents worked just fine, but why not this one? Well this was a document created with the newer version of Microsoft Office 2007. And there are some differences. Differences that could cause persons to be in the same situation my coworker was in. I felt now was a good time to talk about the new office format. This format not only looks different in the appearance, but also inside the coding (under the hood so to speak) of it as well. Now I am not going to bore you with many technical differences, but there are a few points I would like to make. The new format saves files using Open XML, the XML stands for Extensible Mark Up Language. According to Microsoft, this format makes files about 75 percent smaller (compression) than older office formats. And XML was created to structure, store and to send information, as well as being compatible with the older formats.

As one of my former college professors use to say "who cares?" (Love ya Boz)
Well you might...someday. You see the problem may be from older formats to the newer one. A large number of AALS libraries are using an earlier version of MS office. Whether this is office 2003, XP or 2000. This is fine if you are sending an attachment to someone who has the latest version. But if they send you an office 2007 file you may have an error message stating that you need to install the Microsoft compatibility pack in order to view the file.

Just a quick blog to hopefully help with getting rid of a small irritant as you do your every day data processing projects.

I hope this helps, let me know if you have any questions or comments.

Rodney